UFUND Investment (“UFUND,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, investor platform, services, and communications, including SMS/text messaging programs.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name, address, phone number, email address
- Date of birth, identification details, and other information required for compliance
- Financial and investment-related information, including accreditation status and investment preferences
Investment & Account Information
- Investor profile data
- Transaction history
- Documents submitted for investment verification or onboarding
Device & Technical Data
- IP address, browser type, operating system, and device identifiers
- Usage data, including pages visited, links clicked, and interactions with our services
Optional Access Information
- Information from integrated services, such as LinkedIn, if you authorize access
We do not knowingly collect personal information from children under 13. If you believe such information has been collected inadvertently, please contact us so we can remove it.
2. How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our website, investor platform, and related services
- Evaluate eligibility for investment opportunities
- Process transactions and maintain investor and compliance records
- Communicate with you by email, phone, and SMS
- Comply with legal, regulatory, and reporting obligations
- Improve our services, website performance, and user experience
3. Location Data
We may collect approximate location data to improve and customize our services. With your consent, we may collect precise location data, but it will not personally identify you unless explicitly linked to your account.
4. SMS/Text Messaging Privacy (TCPA Compliance)
If you opt into our SMS program:
- We collect and store your phone number and consent records
- Messages may include investment opportunities, updates, and service-related notifications
- Message frequency may vary
- Message and data rates may apply depending on your mobile carrier plan
SMS Preferences
Reply STOP to opt out of SMS messages. Reply HELP for assistance.
Consent
- SMS consent is not a condition of purchase or investment
- You provide prior express written consent when opting in
Data Protection
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
- SMS opt-in data and consent will not be sold or shared with third parties
This does not restrict UFUND from using service providers that help us deliver SMS messages, manage communications, maintain records, or operate our business, provided such service providers are not permitted to use SMS opt-in data for their own marketing or promotional purposes.
6. Service Providers
We may use third-party service providers to support our website, investor platform, communications, analytics, compliance, and business operations. These may include CRM providers, investor management platforms, SMS providers, webinar providers, hosting providers, analytics providers, and professional advisors.
Examples of service providers may include CRM providers, investor management platforms, webinar providers, analytics providers, communications providers, and similar vendors.
7. Data Retention
We may retain your information as long as necessary to:
- Fulfill business and operational purposes
- Comply with legal, regulatory, tax, accounting, and reporting obligations
- Resolve disputes and enforce our agreements
Certain investor and compliance records may be retained for extended periods where required by law.
8. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your information. While we work to protect your data, no method of transmission over the internet or method of storage is completely secure.
9. Your Rights & Choices
You may have the right to:
- Request access to your personal information
- Request updates, corrections, or deletion of your information, subject to legal and regulatory obligations
- Opt out of certain communications, including SMS messages
To make a request, contact us at [email protected].
10. California Privacy Rights
California residents may have additional rights regarding their personal information, including the right to request access, correction, deletion, and information about certain disclosures, subject to legal and regulatory exceptions.
We do not sell SMS opt-in data or mobile information. If applicable law defines certain analytics or advertising activities as a “sale” or “sharing” of personal information, you may contact us to exercise any available opt-out rights.
To make a California privacy request, contact us at [email protected].
11. International Transfers
Your information may be processed and stored in the United States and other jurisdictions where we or our service providers operate. By using our services or providing information to us, you understand that your information may be transferred to jurisdictions that may have different data protection laws than your location.
13. Third-Party Links
Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
